Customer service

Refund Policy

You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation, you have another 30 days to return your product. If the product is in good condition, you will be credited the full order amount. The costs of returning the product from your home to the webshop are at our expense. You can request a return label via: https://www.clicktoreturn.com/97c9d89d5373141a5a3260623a2daad9 If you exercise your right of withdrawal, the product must be returned to the trader with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, you can contact us at info@travelhawk.nl. We will then refund the order amount due within 5-7 working days of receiving your return, provided that the product has been received back in good order.